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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

About Flyover Vancouver

What is Flyover Vancouver?

Flyover Vancouver is an immersive flight ride at Canada Place. Using motion seating, a massive spherical screen, and special effects like wind, mist, and scents, it creates the feeling of soaring across Canada’s most stunning landscapes.

How long does the experience last?

The full experience lasts about 25 minutes, including a short pre-show and an 8–10 minute flight ride.

Do I need to buy tickets in advance?

It’s highly recommended to book online ahead of time to secure your preferred ride time, especially during weekends and holidays.

Is there an age or height requirement?

Yes. Guests must be at least 40 inches (102 cm) tall to ride. Children under 12 must be accompanied by an adult.

Is Flyover Vancouver wheelchair accessible?

Yes. The venue is fully wheelchair accessible, with elevators, ramps, and stationary seating available for guests with mobility needs.

Where is Flyover Vancouver located?

You’ll find Flyover at Canada Place, 201-999 Canada Place, Vancouver, BC, right on the city’s downtown waterfront.

What dining options are available?

Flyover Vancouver offers light snacks and beverages on-site. For a full meal, you’ll find a wide variety of restaurants and cafés at Canada Place and in the surrounding neighborhoods such as Gastown and Coal Harbour — from fresh seafood and casual bites to fine dining with waterfront views.

Is this the venue’s official website?

No. This website offers official tickets to the Flyover Vancouver but is not the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

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